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Payments and receipts: recording the money that arrives

A permanent ledger of every fee your school has received, with a printable receipt for each line.

A payment is a single, permanent line in the school’s books: who paid, how much, by which method, against which instalment, under which reference, and which member of staff took the money. Once it exists it stays, and a receipt can be printed from it at any time.

This is the screen your secretary lives in during the school day. Payments are not typed into a list from scratch — they are recorded on the learner’s own file, in Enrollments, so the instalment, the expected amount and the balance are already in front of you. The Payments list is the other side of the same coin: the day sheet, the audit trail and the figure the bursar reconciles at month end.

One rule gives this screen its value: a payment is never deleted. If something was entered wrongly, the answer is another visible entry that explains itself — never a row that quietly disappears.

Take a payment at the counter in five steps

The family leaves with a receipt in your school’s colours.

  • Step 1

    Open the learner and read the Fee Overview

    Go to Enrollments, click the learner’s name. The Fee Overview card shows Total expected, Amount paid, Balance and the current status.

  • Step 2

    Click Add Payment and choose the instalment

    The Add Payment dialog lists the instalments still outstanding for that class and year. Pick the one being paid and the amount fills in for you.

  • Step 3

    Confirm amount, method, reference and note

    Check the Amount, choose the Method — Cash, MTN MoMo, Orange Money or Bank Transfer — type the Reference if the family has one, and add a Note whenever an entry needs explaining.

  • Step 4

    Click Add Payment and take the receipt

    A green confirmation appears with a Download receipt button. Print it or send it to the family while they are still at the desk.

  • Step 5

    Read the new figures on the same card

    Amount paid and Balance have moved, the status has followed, and the payment now sits in Finance > Payments under your name as cashier.

Recording a payment against one instalment

Five fields, each of which earns its place on the receipt.

The instalment decides what the payment means

Choosing the instalment is what makes a fee system work rather than merely record. The dialog only offers the instalments still outstanding for that learner’s class and year, and each payment is permanently attached to one of them. That attachment is what a bursar needs six months later to answer “what are they paying for?”.

The reference and the method identify the payment

Every payment carries a reference, and it must be unique. Use the family’s own reference — the mobile money transaction code, the bank transfer note — so a human can match your books to a screenshot in seconds. A generated reference is better than nothing; the operator’s reference is better still.

The method tells you what actually happened. Cash, MTN Mobile Money, Orange Money and Bank Transfer are kept separate, which is what lets you count the cash in the drawer at closing time and compare the mobile money figure with the operator’s statement. The cashier is attached to the line automatically, so close your day by reading the Payments list — it is already grouped by who took what. And every payment can be receipted again: each row has a download button that regenerates the PDF on the spot, so a parent who lost their copy gets a fresh one with the current branding.

Correcting a mistake without breaking the ledger

The honest way to put right a payment that should never have been there.

Never delete a receipted payment — record a correcting entry

A parent has the receipt, the cashier signed it and the money left the school’s hands. Deleting the row would leave a gap that no longer matches reality: the Payments list is meant to be a record of what happened, not of what would have been convenient.

So open the same learner and record another payment: the same amount with the correct method or the correct instalment, a fresh reference, and a Note that says plainly what it is — “correcting entry for reference PAY-1420, entered twice at the counter”. The learner’s balance is recalculated from the entries you have, so the correction is visible to anyone who reads the history, and both lines remain readable months later. A wrong method is the same problem: if the money arrived by transfer but was recorded as cash, the correction is the same entry with the right method — never a phantom payment of the other kind to balance the books.

Let the note carry the explanation. The Note appears on the learner’s file and on the list. Thirty words are enough to save an argument: what was wrong, which entry it relates to, and who made the correction. A payment history that explains itself is worth more than a tidy-looking one.

How fee clearance decides the next step

You never set a clearance by hand. It is the comparison of two figures you control.

Pending, partial, cleared

Every enrolled learner carries a fee assignment with two figures: Total expected, copied from the fee structure on the day they enrolled, and Amount paid, the sum of the payments recorded against it. Nothing to date and no payment at all leaves the status Pending. Some payment short of the total leaves it Partial. The moment Amount paid reaches Total expected, it becomes Cleared.

Clearance is recalculated on every payment

There is no separate “mark as cleared” button, because there does not need to be one: the comparison is redone after each entry you record. That is also why a correcting entry immediately changes the status back — the books, not a memo, decide. It is also where an agreed reduction belongs: set the negotiated figure on the enrolment itself, with the reason recorded, so the correction stays attached to the decision rather than to the money and the payment history remains complete.

A cleared file opens the next step. Clearance is a gate, not a decoration. An admission application waiting on fees is completed automatically once the balance reaches zero, and a course registration locked behind a fee balance unlocks itself. Recording the last instalment is therefore often the last administrative act a learner needs from your office.

What to do with the payments next

Two habits that keep the month end short.

  • Check

    Payment reconciliation

    Compare what the mobile money operator reported against the rows still waiting in your books.

  • Spend

    Expenditures

    Record what this same money was spent on, so the month closes on both sides of the budget.

Payment questions

Asked at the counter, usually in a hurry.

  • Why is there no delete button on a payment?

    Because a payment is history, not a draft. Once a family has a receipt and the money has moved, removing the row would make your books disagree with the world. Record a correcting entry with a new reference and a note instead — the balance corrects itself and both lines stay readable.

  • A family wants to pay two instalments at once. What do I do?

    Record one payment per instalment. Open Add Payment, choose the first instalment, save; then open it again for the second. Each line stays attached to the slice it settles, which keeps the schedule honest — and the clearance still flips the moment the two are on the file.

  • The instalment list is empty and the box is disabled. Why?

    It means there is no instalment still outstanding for that learner — either the year’s instalments are all settled, or the fee structure behind this file has no instalment breakdown yet. Add the breakdown on the fee structure, and the instalments appear on the learner’s file immediately.

  • Can I reprint a receipt six months later?

    Yes. Open Finance > Payments, find the line by its reference or by the learner’s name, and use the download button on that row. The PDF is regenerated with your current logo, watermark and footer message, so reprinting is also a tidy way to refresh an old receipt to today’s branding.

  • What does “Fee Cleared” unlock for the learner?

    Whatever the school has made conditional on fees being paid: an admission application completes itself, a course registration locked behind a fee balance unlocks, and the family sees a settled file instead of a warning. Nobody has to chase the office to be told the fees are fine.