My subscription: the plan your own school runs on
What your school has bought, how long it has left, and how to renew it.
My subscription is your school’s own Ekati plan — the one you pay for, as opposed to the schools you do not run. It is a short list of subscriptions, each one naming a package or an individual access module, the period it covers, the dates it starts and ends, what was paid for it and where it stands today.
Two people come here. The institution administrator renews, because the plan is bought on the school’s behalf. The bursar comes to confirm what the school is committed to paying and until when — because an Ekati subscription is an operating cost like any other and belongs in the school’s budget, not in a drawer.
Read it once a term, and set a reminder a month before the end date. That is the whole discipline of this screen: a subscription that lapses quietly is the one way a school can lose access to the parts of the portal it has paid for, without anybody having decided anything.
Reading your subscription at a glance
Four columns, and what each one settles.
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What
Package or module
What the school actually bought: a package that bundles several areas, or a single access module added on its own.
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When
Starts at and ends at
The two dates that matter. The end date is the one to put in the school’s diary a month early.
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Cost
Price paid
What was actually charged for the period, which is the figure that belongs in the school’s accounts.
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Length
Period
How long the subscription runs — a month, six months or a year — so you can judge whether renewing for longer is worth it.
What the list tells you
One row per subscription, and the school’s whole commitment on a single screen.
Your school may hold more than one
The list is not a single plan. A school often runs a package for the core of the portal and holds one or two individual access modules on top. Read all the rows together rather than the first one: the end dates can differ, and it is the earliest that decides when something has to be renewed.
Status tells you whether it is doing anything
Each row carries a Status. An active subscription with an end date in the future is the good case. One marked cancelled has been stopped, most often because the order behind it was cancelled — and it tells you what to check first if a feature the school paid for has disappeared.
Two lists, not one
What your school holds is here. The wider picture — every school on the platform, the modules and packages on offer — belongs to the Ekati subscription administration, and it is a different screen with a different audience. A school that wants to know what it could add asks for that; it does not go looking through the platform’s own list.
The filter row is worth using
With more than one subscription, filter by package, by module or by status to isolate the one you are thinking about. Sorting by ends at puts the row that needs attention first, which is the one you will thank yourself for at the end of a long year.
Renewing before the expiry date
Why an early renewal is cheaper than a late one.
Buy the next period before the current one ends
Open the subscribe screen from here, choose a package or a module and the period you want — monthly, six months or a year — and pay by mobile money in the same way the school pays for anything else. Paying before the end date rather than after it is what keeps the school’s access continuous; there is no window during which the school has paid for nothing and lost everything.
Longer periods cost less per month
The subscribe screen prices the same plan across three periods, and the monthly figure falls as the period lengthens. For a school that is confident it will still be running Ekati next year, a twelve-month renewal is the cheapest way to buy the same twelve months — which is worth deciding at renewal time rather than guessing all year.
Individual modules are an add-on, not a starting point
Modules are offered as add-ons only once the school already holds a running package. That ordering is deliberate: a module extends something the school has, it does not stand in place of it. An add-on of 50 000 XAF on top of a package buys one more area of the portal — it does not buy the portal.
Tie the renewal to the school’s budget cycle
The school’s financial year is the natural moment to renew, because that is when the money is available and when the bursar is already building next year’s budget. Renewing a week before the end date and telling nobody is how a school ends up paying twice in one year.
Where subscriptions are read and defined
Two audiences, two screens.
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This school
My Subscriptions
Your school’s own subscriptions, what they cost and when they end. This is the school’s view, and the only one a school ever sees.
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Platform
Subscription management
The wider screen covering every school on Ekati, the packages on offer and the access modules that can be granted.
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What it unlocks
Access modules
The catalogue of what each module actually opens, so a school can ask for a specific area rather than “more”.
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Bundles
Packages
The packages themselves, each one listing the modules it carries and what it costs for a month, six months or a year.
Subscription questions
Asked by a bursar with a renewal date in mind.
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When does my school’s access actually end?
On the ends at date of the row, not on the anniversary of when you signed up — a school that took a package mid-term has an end date set from the day payment was made. Read every row, not just the first: an add-on module may end on a different date from the package it sits on, and the earliest of them is what you have to act on.
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Can I buy a module without a package?
No. Individual modules are offered only once the school already holds a running package, because a module extends an area of the portal rather than standing in for it. If your school has no package at all, start with the package that covers what you use day to day, then add the module for the specific area you want on top.
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Is a twelve-month renewal cheaper than twelve monthly ones?
Yes. The subscribe screen prices the same plan across a month, six months and a year, and the monthly figure falls as the period lengthens. Renew annually if the school is confident it will still be on Ekati next year; if it is a new school still finding its feet, a six-month renewal is the sensible middle.
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Who do I ask to add a module to our plan?
Raise it with whoever handles your school’s Ekati account, describing the specific area you want rather than saying “more access” — the module catalogue exists precisely so that a request can name one thing. Once the module is available to your school, you can add it from the subscribe screen yourself.
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A subscription shows as cancelled. What happened?
A cancelled subscription was usually stopped because the order behind it was cancelled — most often an unsuccessful mobile money payment that was never completed. Check the payment first, then renew from the subscribe screen. If the school is currently missing a feature it has paid for, this is the reason.